Privacy Policy

This Privacy Notice sets out details about the personal data that Parkinson Woollatt may collect and process about you. Parkinson Woollatt is a Data Controller and is committed to observing all UK data protection legislation and to protecting and respecting our clients’ privacy rights.

In order that you are reliably informed about how we operate, we have developed this privacy notice (also known as a Fair Processing Notice or FPN) which describes the ways in which we collect, manage, process, store and share information about you. This Privacy Notice covers:

  • Website users

  • Clients/Potential Clients

  • Professionals we engage such as barristers

  • Other parties to a matter e.g. Legal Representatives

  • Marketing recipients

  • Third parties we contact for information (or who contact us)

The privacy notice also provides you with information about how you can have control over the use of your data. If you wish to request access to the data we hold about you, make a change to it, remove it or restrict how it’s used, please contact our Data Protection Officer Tahlia Woollatt at tahlia@pwlaw.co.uk.

What Information Do We Collect About You?

In general terms, we seek to collect information about you so that we can:

  • Develop our relationship with you, provide legal services to you and/or respond to your enquiries;

  • Enable business development including sending legal updates, publications and details to events;

  • Deliver information to you about our services;

  • Ensure the billing of any services and obtain payment;

  • Process and respond to any complaints;

  • Enable us to meet our legal and other regulatory obligations.

The information that we need from you is known as your “personal data” and may include your name, address, email address, telephone and other contact numbers and financial information. We collect such data in a number of different ways, i.e. you may provide this data to us face to face, on the telephone or when corresponding with us by letter.

Very occasionally, we may also need to process sensitive classes of information which may include your physical or mental health details and/or your racial or ethnic origin. However, we will seek your permission if we need to record any of your sensitive personal data.

Please also be advised that when you visit our website, cookies will be used to collect information about you such as your Internet Protocol (IP) address which connects your computer or mobile device to the Internet and information about your visit (such as the pages you viewed or searched for, pages response times, download errors etc). We do this so that we can measure our website’s performance, make improvements in the future and enhance the website’s functionality. You can control this by adjusting your cookies settings.

Please note that if we intend to further process your personal data for a purpose other than that for which it was collected, we shall provide you with information on this other purpose and all other information as set out in this notice.

We will not transfer your personal data to any country outside the European Economic Area without your consent.

Information about the transfer and any relevant safeguards will be provided to you in advance of you giving consent.

How do we use Information?

We use the data collected from you for the specific purposes listed in the table below. The table also explains the legal basis for processing your data, linked to each processing purpose and also details the circumstances in which your data may be shared with third parties.

Purpose for Processing Data Legal basis for processing data Third party organisations with whom data is shared
To develop our relationship with you, provide our services to you and respond to enquiries. To meet the requirements of a contract. None
To ensure the billing of any services and obtain payment. To meet the requirements of a contract. Government VAT and tax inspectors, external and internal auditors.
To communicate with you about legal updates, breaking news, newsletters and event invitations which are relevant and where you have consented Your explicit consent prior to us sending the information None
To process and respond to complaints To meet a legal obligation None
To monitor and record information relating to the use of our services (including our website). To meet a legitimate interest in order to improve our services and the website Web service providers and cookie providers.

Your Rights

Under the terms of data protection legislation, you have the following rights:

  • Right To Be Informed -This privacy notice fulfils our obligation to tell you about the ways in which we use your information as a result of you using this website.

  • Right To Access – You have the right to ask us for a copy of any personal data that we hold about you (a “Subject Access Request”) and we will send you a copy of that information at no cost and within 30 days of your request. Please email any such requests to tahlia@pwlaw.co.uk.

  • Right To Rectification –  If any of the information that we hold about you is inaccurate you can ask us to amend it. Please contact tahlia@pwlaw.co.uk.

  • Right To Be Forgotten – You can ask that we erase all personal information that we hold about you and we will comply with your request within 30 days. Please contact tahlia@pwlaw.co.uk.

  • Right To Object – You have the right to object to the continued use of your data for any purpose where consent is the lawful basis for processing i.e. you have the right to withdraw your consent at any time.

  • Right To Restrict Processing – You can ask that we restrict the use of your data for any reason (i.e. because you think that the data is inaccurate or you believe our data processing is unlawful). Please contact tahlia@pwlaw.co.uk.

  • Right To Data Portability – If you would like to move, copy or transfer the electronic personal data that we hold about you to another organisation please contact tahlia@pwlaw.co.uk.

  • Rights Related To Automated Decision-Making – If you would like to object to automated decision making without any individual involvement or to the profiling of your data please contact Tahlia@pwlaw.co.uk.

How Long Will We Retain Information For?

In terms of retention periods, we will not keep your data for longer than is necessary. When deciding how long to hold your data we have regard to the purposes for which this is processed, legal and regulatory requirements (including any contractually agreed periods) and statutory limitation periods (under which it is prudent for us to retain records for longer periods).

Data Security

We maintain a comprehensive data management programme which includes processes for ensuring that data protection is a key consideration of all our IT systems that hold personal data. Where any concerns, risks or issues are identified, we conduct relevant impact assessments in order to determine any actions that are necessary to ensure optimum privacy. In particular we will seek to:

  • Protect against potential breaches of confidentiality;

  • Ensure all of our IT facilities are protected against damage, loss or misuse;

  • Increase awareness and understanding of the requirements of information security, and our responsibility to protect the confidentiality and integrity of the information we handle; and

  • Ensure the optimum security of this website.

General

Questions and comments regarding this Privacy Notice are welcomed, and should be sent to tahlia@pwlaw.co.uk or sent to us at Parkinson Woollatt, Davidson House, Forbury Square, Reading RG1 3EU.

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